Shipping policy

At Sunstead, we place great importance on an efficient shipping process to ensure your order is handled as quickly and smoothly as possible. Below you'll find all the details regarding our shipping policy:

Order Processing

All orders are processed within 1 to 3 business days, excluding weekends and public holidays. Processing begins once we have received your order confirmation via email. Once your order has been processed, you will receive a notification confirming that it has been shipped.

Shipping Costs

At Sunstead, we aim to make shopping as easy and affordable as possible. That's why we offer standard shipping rates that are favourable to our customers. In most cases, shipping is free, unless otherwise stated.

Standard Shipping Rates:

• Australia: Free shipping for standard products

Shipping Times & Methods 

Estimated shipping times for your reference:

• 5–10 business days: Shipping to Australia with free shipping for standard products
• 7–12 business days: Shipping to Australia with free shipping for large products

Note: While we do our best to deliver your order on time, we are not responsible for any delays caused by the shipping carrier.

If you need additional information or have questions about our shipping policy, please feel free to contact our customer service team at support@sunsteadliving.com.